Frequently Asked Questions

Answers to some of the questions families ask most. If you don’t see yours here, we are always glad to talk.

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What is a prenatal diagnosis?

A prenatal diagnosis is information about your baby’s health or development found during pregnancy, often through ultrasound, blood screening, or genetic testing. Some results are certain, and others point to a possibility that needs more testing. Your medical team can explain your specific results, and we can help you understand them and prepare your questions.

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What should I do after receiving a difficult prenatal diagnosis?

Take a breath. You do not have to have everything figured out today. Write down your questions, ask your provider for copies of your reports, and reach out to us. We can help you understand what you have been told and think through next steps.

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Does it matter what diagnosis we were given?

No. We are here for families facing any diagnosis, whether the news is certain or still unclear. Your baby’s life is valuable, and every family deserves care and support.

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What does a Parent Care Coordinator do?

A Parent Care Coordinator offers practical guidance, information, and referrals to help you understand what is normal, what is possible, and what might be helpful as you carry to term. Coordinators help with birth and newborn care plans and provide support for one year following the birth.

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Do your services cost anything?

No. Our services are free.

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Is it normal to feel this overwhelmed?

Yes. A prenatal diagnosis can be shocking, even traumatic. Grief, fear, anger, guilt, and hope can all show up at once. Your feelings are valid, and you are not alone. Talking with someone can help.

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I'm a family member or friend. Can I reach out too?

Yes. We are glad to help you find ways to care for the parents you love. Learn more for family and friends.

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I'm a medical provider. How can I connect a family with you?

Share our number, 888-517-5588, with families who could use support. Parents can call or text. Learn more for medical personnel.

Still Have Questions?

We are here to listen and help, whatever you have been told.